Sovrenta Learn - Machine Learning for Financial Markets

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information at Sovrenta Learn.

Information We Collect

When you engage with our machine learning platform for financial markets, we collect various types of information to provide you with the best possible experience. This includes personal details you provide during registration, technical data from your interactions with our platform, and usage patterns that help us improve our services.

Personal Information

  • Name, email address, and contact information you provide during account creation
  • Professional background and experience level in financial markets
  • Payment information for course enrollments and platform subscriptions
  • Communication preferences and language settings
  • Profile photos and biographical information you choose to share

Technical Data

Our platform automatically collects technical information to ensure optimal performance and security. This includes your IP address, browser type, device information, and session data. We also track how you navigate through our learning modules and which features you use most frequently.

Important: We never collect sensitive financial account information or trading passwords. Our data collection focuses solely on improving your learning experience and platform functionality.

How We Use Your Information

Your information serves multiple purposes within our educational ecosystem. We use it to personalize your learning journey, provide relevant course recommendations, and ensure our platform remains secure and functional for all users.
  • Delivering personalized learning content based on your skill level and interests
  • Processing payments and managing your subscription or course enrollments
  • Sending important updates about your courses, platform changes, and new features
  • Analyzing platform usage to improve our machine learning algorithms and course content
  • Providing customer support and responding to your inquiries
  • Maintaining platform security and preventing unauthorized access
  • Conducting research to enhance our educational methodology
We believe in transparency about our data practices. Every piece of information we collect has a specific purpose related to improving your educational experience or maintaining platform integrity. We don't use your data for unrelated commercial purposes or sell it to third parties.

Data Sharing and Third Parties

While we keep your information secure, certain situations require us to share limited data with trusted partners. These relationships are carefully managed and governed by strict contractual agreements that prioritize your privacy.

Service Providers

We work with selected technology partners who help us deliver our services effectively. This includes cloud hosting providers, payment processors, email delivery services, and analytics platforms. These partners only receive the minimum information necessary to perform their specific functions.

Legal Requirements

In rare circumstances, we may be required to disclose information to comply with legal obligations, protect our rights, or ensure user safety. This includes responding to valid legal requests from authorities or protecting against fraud and security threats.

We never sell, rent, or trade your personal information to marketers or advertisers. Your data stays within our educational ecosystem and with carefully vetted service providers who support our mission.

Your Rights and Control

You have significant control over your personal information and how we use it. We've designed our platform to give you easy access to your data and clear options for managing your privacy preferences.
  • Access: Request a copy of all personal information we have about you
  • Correction: Update or correct any inaccurate information in your profile
  • Deletion: Request removal of your account and associated data
  • Restriction: Limit how we process certain types of your information
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Opt out of certain data processing activities

How to Exercise Your Rights

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and guide you through the process. For account deletion requests, we'll provide a clear timeline and explain what data will be removed versus what we're required to retain for legal purposes.

Security and Protection

Protecting your information is fundamental to our operations. We implement multiple layers of security measures to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

  • End-to-end encryption for all data transmission
  • Secure server infrastructure with regular security updates
  • Multi-factor authentication options for enhanced account protection
  • Regular security audits and penetration testing
  • Automated monitoring systems to detect suspicious activity

Organizational Measures

Our team undergoes regular privacy and security training. Access to personal data is strictly limited to employees who need it for their job functions, and all access is logged and monitored. We maintain detailed incident response procedures to address any potential security issues quickly and effectively.

Data Retention and International Transfers

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Retention Periods

  • Active account data: Retained while your account remains active
  • Course progress and certificates: Retained for 7 years after course completion
  • Payment records: Retained for 7 years for tax and accounting purposes
  • Marketing communications data: Retained until you unsubscribe
  • Technical logs and security data: Retained for 2 years maximum

International Data Transfers

As a platform serving global users, some of your data may be processed in countries outside Israel. We ensure all international transfers comply with applicable privacy laws and include appropriate safeguards such as standard contractual clauses or adequacy decisions.

When you delete your account, we begin the data removal process immediately. However, some information may be retained in backup systems for up to 90 days before complete deletion.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and analyze platform usage. These small data files help us remember your preferences, maintain your login session, and understand how users interact with our content.

Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality and security
  • Preference Cookies: Remember your settings and customization choices
  • Analytics Cookies: Help us understand platform usage and improve performance
  • Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness
You can control cookie settings through your browser preferences or our cookie management tool. However, disabling certain cookies may affect platform functionality and your overall experience.

Updates and Changes

We regularly review and update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent platform notices.
Minor updates that don't materially affect your rights may be posted without additional notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

By continuing to use our platform after policy updates, you acknowledge and accept the revised terms. If you disagree with changes, you can delete your account or contact us to discuss your concerns.

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is committed to addressing your concerns promptly and thoroughly.

Email: info@sovrentalearn.com

Address: Ein Ya'akov St 10, Jerusalem, Israel

Phone: +972-2-622-8012

For urgent privacy matters or data breach concerns, please mark your communication as "URGENT - Privacy Matter" to ensure immediate attention.

This Privacy Policy is effective as of December 2024 and was last updated on December 15, 2024.